DELIVERY COSTS
Fixed rate delivery – $15.
DELIVERY TIMES
3-7 days.
REFUND / RETURNS POLICY
- As our product range is usually made custom order, any refund case must be assessed by management.
- Goods will not be accepted for credit unless returned in a resalable condition within 7 days of supply and relevant documents provided as proof of purchase i.e. Tax Invoice.
- All authorised returns may be subject to a 15% handling fee
- All costs incurred for the return of goods to the site of dispatch are at the purchaser’s expense.
- Goods must remain in original packaging and in original condition free from any damage. All custom made products which have been ‘made to order’ i.e. non – stock items that have been accepted by the buyer in good condition are non-returnable.
- Bellarine Sewing Centre reserves the right to decline any return of goods.
- Manufacturers return policy will apply for each individual product.
- No refunds will be given – goods can only be exchanged for other products of equal value less any costs for return of original products.
- In the event that the supplied materials / goods are defective or faulty, liability is limited to replacement of defective material only. Any consequential loss, however caused will not be accepted by Bellarine Sewing Centre.
- If a product is damaged on delivery, then you should refuse to take receipt of the goods and notify us immediately.
- The delivery fee will not be refunded when the products have been delivered, unless they are being returned because they were damaged at time of delivery.
Please contact us or call for any queries.